SARs Requests
What Is a SARs request?
A Subject Access Request (SAR) in the UK is a legal right granted under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. It allows individuals to request access to their personal data held by organisations or businesses. Upon receiving a SAR, organisations are required to provide the individual with a copy of their personal data and certain information about how it is processed.
How do I deal with a SARs request?
If you receive a Subject Access Request (SAR) in the UK, follow these steps:
- Refer to your legal department to ensure appropriate handling and compliance with legal obligations.
- Acknowledge Receipt: Confirm receipt of the SAR promptly, which must be within one month of receiving it.
- Verify Identity: Ensure the requester’s identity to prevent disclosing personal data to unauthorised individuals.
- Gather Data: Collect all relevant personal data about the individual from your systems and records.
- Review Data: Review the gathered data to ensure it doesn’t include third-party information or information exempt from disclosure.
- Provide Response: Prepare and provide a response to the SAR, including the requested data and any additional information required by law.
- Communicate: Clearly communicate the outcome of the SAR to the requester, addressing any concerns or queries they may have.
- Document: Maintain records of the SAR process, including details of the request, actions taken, and any disclosures made.
- Compliance: Ensure compliance with data protection regulations, including GDPR, throughout the SAR process when releasing the information.
- Review and Improve: Periodically review your SAR process to identify areas for improvement and ensure ongoing compliance with legal requirements.
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